Recent Community Posts

2015 Employee Appreciation Dinner

3/30/2016 (Permalink)

Our candy bar from our Employee Appreciation Party this year


In January of 2016 we hosted an appreciation dinner for our employees and their families. This event is held yearly, as we feel it is important to show just how much they mean to us.

Without this team and their families we would not be able to help so many in our community when disaster strikes their home or business. Many of our technicians spend countless hours away from their families in order to help others on a regular basis.

This year's event was catered by Apple Spice Junction and was held at the Lakeside Reception Hall in Orlando. We had a DJ and a photo booth, and based on the photos and the dancing we'd say they were enjoyed by all!

Thank you again to our amazing staff for all that you do year round!!

HOMEOWNERS INSURANCE……something important to know!

2/3/2016 (Permalink)

Contributed by Scott Tracy

Over the years I have found something that concerns me greatly.

As many of you may already know, it is not unusual here in Central Florida areas like Winter Garden, Winter Springs, Altamonte and Orlando that a water damage/flood that occurs in a home usually involves some mold growth as a consequence. If mold is found, it falls under a special separate category of coverage named Fungi (you can find this if you read your homeowners policy).

The good news is that most insurance carriers in the state of Florida automatically include at least $10,000 in coverage for mold as part of their policy. I will warn you however, even $10,000 may not be adequate for a loss involving a lot of mold that also affects the contents in the home. Please consider calling your insurance agent to up this coverage just in case. Personally, I increased my coverage to $20,000 for my home.

Having said that, not all insurance companies in the state of Florida automatically give you $10,000 in mold coverage.  This is one glaring weakness you need to know about. To be fair to insurance agents, when you apply for coverage with them, they ask you if you want this fungi/mold coverage and it is up to the consumer to accept and decline this. Many consumers do decline this coverage not knowing how important it really is.

Over many years, I visited many claims where the homeowner has had water and mold damage and their insurance carrier was a company that did not automatically include this coverage. When mold is found, I urge the homeowner to call their agent to see if they have the fungi coverage. I would say that 90% of these homeowners find out that they do not have the coverage. This means the homeowner is paying a lot of money out of their own pocket to get the mold remediation done. This is bad enough, but the real anger and frustration occurs when the policyholder finds out that nearly all the other insurance carriers in Florida automatically extend to their policyholder’s the $10,000 in fungi coverage. This really upsets them. Even though it is not the insurance agents fault, they take the brunt of the homeowner’s anger and frustration.

Needless to say, the point of this discussion is to highly encourage all homeowners to call their agent as soon as possible to check on their fungi coverage and to add this coverage to their policy if they do not have it.

Together We Rise

12/23/2015 (Permalink)

Our team showing off the completed bags

Our team recently had the privilege of participating in a charity called Together We Rise. This national charity helps teams across the country prepare and donate items to help children in foster care. 

We were teamed up with a foster agency in our local community for this event. Together We Rise sent us the items needed to prepare 12 bags to be donated. When children go into foster care they are usually given plastic bags, if anything, to put their belongings in. Together We Rise helps teams put together duffel bags containing a teddy bear, a blanket, a coloring book and crayons, and a hygiene kit. 

Our team decorated each bag so that the child that receives it will have something special. Then the bags are stuffed with the items provided. We of course added some SERVPRO swag for our special kids!

When the bags were complete we delivered them to the foster care agency. They were so thankful for the bags and filled us in on what they encounter on a daily basis. We were informed that they were going to be receiving a new child to their program that day, and that child would be the first to receive one of our special bags. 

What an honor it was to be able to bring some happiness to a child who is otherwise having their world turned upside down.