Orlando Homeowners Take Comfort in the SERVPRO Approach to Fire Loss Recovery

6/26/2019 (Permalink)

SERVPRO Has No Match for Fire Damage Restoration in Orlando!

Starting the Fire Damage Restoration Process in Your Orlando Area Home

After you make the call for help and a fire & smoke restoration technician (FSRT) arrives at your Orlando area home, we take the time to address specific points. We cover pertinent topics, explain your situation in as much detail as possible, and address any concerns you may have from the start.

During our initial visit, a project manager or a crew chief takes control of the restoration service for the fire damage restoration to your Orlando property. They have you sign an Authorization to Perform Services form (#28000), verify insurance coverage, collect any deductible due, and make contact with your insurance adjuster. We try to expedite the service, as stress-free as possible and remain within schedules and budgets.

SERVPRO technicians address issues concerning the protection and restoration of your structure and any contents within. We also explain our restoration process in detail, so that you understand what is happening in your home, every step of the way. Our goal is to keep you informed, providing you with all of the information you need to make informed decisions about your home's restoration. Our goal is to ensure your 100% satisfaction with the final result.

A member of our SERVPRO team can also explain the difference between pre-existing or preloss conditions, and how they differ from smoke residues caused by the fire. While our services may revitalize various items affected by the fire, we cannot perform miracles. Items are often returned to a quality preloss condition, meaning that any damage that existed before the fire may still remain or hopefully be improved, after performing our service. "Like it never even happened."

You have total control over where our SERVPRO team goes, what we interact with, in your home, and the services performed to restore your property. We note any areas you wish for us to avoid, making a list of any valuables, jewelry, or heirlooms. The lead technicians should also ask that you remove any firearms or ammunition and listed valuables from the work area to ensure their safety.

We maintain a safe, secure working environment, provide safety data sheets upon request, and address any safety concerns you may have. Once everyone is clear about the direction you wish to take, we provide you with an estimated completion date and move forward with your home’s fire damage restoration services, immediately.

Contact SERVPRO of West Orange for cleaning and restoration services throughout Ocoee, Gotha, Bay Hill, and surrounding areas. We have qualified professionals available 24/7, for your convenience and look forward to serving the members of our local community.

Here is Orlando